1. Introduction
RealTag ("we," "our," or "us") is a digital business card and lead capture platform for real estate professionals. This Privacy Policy explains how we collect, use, and protect your information.
2. Information We Collect
From Real Estate Agents (Registered Users):
- Personal information: name, email address, phone number
- Professional information: company name, title, license number
- Online presence: website URL, social media handles
- Profile images/logos
- Account credentials (securely hashed)
From Leads (Prospective Clients):
- Contact information: name, email, phone number
- Real estate preferences: intent, property type, budget range, timeframe, location, buying stage, pre-approval status
- Optional notes or messages
3. How We Use Your Information
- To provide and operate the RealTag platform
- To facilitate connections between agents and prospective clients
- To generate digital business cards and vCard files
- To send lead notification emails to agents
- To send password reset emails
- To respond to support inquiries
4. No Third-Party Sharing, Tracking, or Advertising
We do not sell, rent, or share your personal information with third parties. We do not use tracking cookies, analytics trackers, or advertising pixels. We do not serve advertisements on our platform.
5. Data Retention and Your Rights
Your data is retained for as long as your account is active. You may:
- Export your data at any time through the app
- Request deletion of your account and all associated data
- Data deletion requests will be processed within 30 days
To request data export or deletion, please contact us through our support form.
6. Data Security
We employ industry-standard security measures including encrypted password storage (salted SHA-256 hashing), secure HTTPS connections, and access controls to protect your information.
7. Limitation of Liability
The RealTag platform is provided "as is" without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. In no event shall RealTag's aggregate liability exceed $10 CAD.
8. Disclaimer
RealTag is a technology platform that facilitates connections between real estate professionals and prospective clients. RealTag does not provide legal, financial, or real estate advice. Users should consult appropriate licensed professionals for such advice.
9. Indemnification
You agree to indemnify and hold harmless RealTag, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the platform or violation of these terms.
10. Governing Law
This Privacy Policy and any disputes arising from it shall be governed by the laws of the Province of Ontario, Canada.
11. Contact Us
For privacy-related inquiries, please use our support form.